Terms & Conditions

By creating an account, purchasing a membership, or otherwise using CoverHealth's website or services, you agree to the following terms. Please read them carefully before continuing.

1. Who we are
CoverHealth provides access to licensed clinicians and connects members with weight loss, preventive care, chronic care, and longevity programs. CoverHealth is not itself a hospital or emergency service, and nothing on this site replaces the judgment of a licensed physician treating you directly.

2. Eligibility
You must be at least 18 years old and able to enter into a binding agreement to use CoverHealth. Certain programs may carry additional eligibility requirements based on your health history, which will be reviewed during your intake consultation.

3. Membership and billing
Membership is billed on a recurring basis (monthly or as otherwise stated at checkout) until cancelled. You can cancel at any time from your account or by contacting our support team; cancellation takes effect at the end of the current billing cycle. Prescription medication, lab kits, and clinician time included in your plan are described at the time of purchase and may vary by program.

4. Medical care and clinician judgment
All treatment plans, prescriptions, and lab recommendations are made at the sole discretion of the licensed clinician reviewing your case. CoverHealth does not guarantee any specific medical outcome. If you are experiencing a medical emergency, call your local emergency number immediately rather than using this website.

5. Your responsibilities
You agree to provide accurate health information, use any prescribed medication as directed, and inform your care team promptly of any side effects or changes in your condition.

6. Limitation of liability
To the fullest extent permitted by law, CoverHealth is not liable for indirect, incidental, or consequential damages arising from your use of the service, except where such liability cannot be excluded by law.

7. Changes to these terms
We may update these terms from time to time. Continued use of CoverHealth after an update constitutes acceptance of the revised terms.

8. Contact
Questions about these terms can be sent to help@coverhealth.org.